Measuring Success: Key Metrics for Evaluating Outbound Sales in...

Measuring Success: Key Metrics for Evaluating Outbound Sales in Call Centers

Posted 2023-11-20 05:38:04

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In the dynamic business landscape, outbound sales remain crucial for companies aiming to expand their market reach and boost revenue. Call centers play a pivotal role in executing outbound sales strategies, with outbound call center agents acting as the frontline soldiers in the battle for customer acquisition and retention.

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