Asurion Customer Service Score
Asurion is a leading technology protection services company, providing product replacement, repair and technical support solutions to more than 200 million customers. The company provides extended warranty coverage for electronics and other consumer goods, mobile phone insurance, product repair services and a range of other protection plans. Asurion is based in Nashville, Tennessee and operates globally. Its products and services are available through major retailers, wireless carriers and manufacturers.
As a leader in technology protection services, asurion is dedicated to its customers’ satisfaction. The company partners with Confirmit to deploy the Voice of the Customer process, which empowers customers to provide open and honest feedback to a third party, at any touch point. This ensures that Asurion has authentic, real-time customer feedback to help drive improvements in the company’s best-in-class service experience.
Sign up for Brand Profile PRO to unlock Asurion’s full Customer Loyalty score by Age, Detailed Feedback by Customer Segment and more.
*Number of customers who rate Asurion a 9 or 10 on Comparably, those who respond with scores of 9 and 10, are known as Promoters, and are highly satisfied with the product and actively encourage others to use it as well. Those who respond with a score of 7 or 8 are categorized as Passives, and those who respond with a score of 0 to 6 are Detractors.
Asurion is a leading technology protection services company, providing product replacement, repair and technical support solutions to more than 200 million customers. The company provides extended warranty coverage for electronics and other consumer goods, mobile phone insurance, product repair services and a range of other protection plans. Asurion is based in Nashville, Tennessee and operates globally. Its products and services are available through major retailers, wireless carriers and manufacturers.
As a leader in technology protection services, asurion is dedicated to its customers’ satisfaction. The company partners with Confirmit to deploy the Voice of the Customer process, which empowers customers to provide open and honest feedback to a third party, at any touch point. This ensures that Asurion has authentic, real-time customer feedback to help drive improvements in the company’s best-in-class service experience.
Sign up for Brand Profile PRO to unlock Asurion’s full Customer Loyalty score by Age, Detailed Feedback by Customer Segment and more.
*Number of customers who rate Asurion a 9 or 10 on Comparably, those who respond with scores of 9 and 10, are known as Promoters, and are highly satisfied with the product and actively encourage others to use it as well. Those who respond with a score of 7 or 8 are categorized as Passives, and those who respond with a score of 0 to 6 are Detractors.Ozark Trail Customer Service
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