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NEW QUESTION 31
How can the Extension Mobility feature be described?

  • A. The Extension Mobility Cross Cluster works on phones that are located in the same Unified CM cluster.
  • B. The Cisco Unified CM feature that allows Agents to temporarily access their Cisco Unified IP Phone configuration, such as line appearances, services, and speed dials, from other Unified IP Phones.
  • C. As part of the configuration, both device profiles and phones need to be added to the pg user account.
  • D. As part of the configuration, the Device profile needs to be created in CCE and associate each Device Profile with the appropriate Agent.

Answer: B

Explanation:
Explanation
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_5_2/ccmfeat/CUCM_BK_C3A84B33_0

 

NEW QUESTION 32
In CCE deployments, which two configuration tasks can be performed via the Finesse Server Administration page? {Choose two.)

  • A. Reason Codes
  • B. Routing Layouts
  • C. Workflows
  • D. Skill-groups
  • E. Routing scripts

Answer: C,E

 

NEW QUESTION 33
In a CCE Call Flow, how does ICM respond to a CVP new Route Request?

  • A. ICM sends an Agent Label, which prompts a command to CVP.
  • B. ICM sends a VRU Label, which prompts a command to CVP
  • C. ICM responds to the Route Request by running a Routing Script.
  • D. ICM responds to the Route Request by running an Administrative Script.

Answer: D

 

NEW QUESTION 34
How does CUCM function in CCE?

  • A. In a CUCM cluster, the Subscriber keeps the master Read/Write copy of configuration DB, which is replicated to all servers in the cluster.
  • B. Unified CM asks ICM what to do with Unified CCE calls and routes the call according to the instructions provided by the Unified CCE.
  • C. Unified CM asks CVP what to do with Unified CCE calls and routes the call according to the instructions provided by the CVP.
  • D. A Unified CM Publisher is a logical relationship of physical (deployed as virtual Machines) servers combined for redundancy purposes.

Answer: B

 

NEW QUESTION 35
How are additional ICM Tools added?

  • A. PG Server node will add the additional tools provided in the Administration Tools folder.
  • B. Admin Server node will add the additional tools provided in the Administration Tools folder.
  • C. Script Editor is available in the PG and ICM Router server.
  • D. The Logger Server node will add the additional tools provided in the Administration Tools folder.

Answer: C

 

NEW QUESTION 36
......

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