The main Broadway Ticketmaster Phone Number is: 1-888-762-6782
This is the only Ticketmaster phone line with live sales agents available for Broadway shows ticket sales.

The Ticketmaster ‘live’ sales agent phone number is for fine arts performances and Broadway theatre tickets only. At this phone number, customers can purchase tickets over the phone with a live sales agent.

To get the sales agent say “representative” at any time to the automated telephone prompter system. The wait times for an agent are typically in less than 10 minutes.

Contact Ticketmaster After Purchases Via Email and With Regular Mail:

Contact Ticketmaster via regular mail at the following address:
Ticketmaster Customer Support
1000 Corporate Landing
Charleston, WV 25311
,
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Ticketmaster provides an online chat but it is only available for previous ticket orders. Users can access the Ticketmaster support live chat, by logging into their account at Ticketmaster.

Click on “Order History”
Click the Order Details link
Click the Live Chat link at the bottom right of your order
Live Chat is only available to customers with an existing ticket order via a computer, tablet or mobile device. The Ticketmaster chat is not available within the Ticketmaster app on the iPhone and Android platforms.