In some rare circumstances, you may be able to stop the transfer if you act quickly enough. So as soon as you discover you’ve sent cash app money to the wrong person, call your bank and give them all the details of your mistake.

Contact the recipient of your error: All the banks and money transfer services give this same recommendation: If you make a mistake and send cash app money to the wrong account it is your responsibility to try to get it back. Privacy laws prevent the bank and transfer companies to reveal the identity of the receiver, but you’ll have some minimal contact information in your own cash app account. Unfortunately, it will be entirely up to that person to decide how to proceed.

Be polite: We’ve repeatedly seen consumers who have created this situation, turn on the receivers of the wayward funds. Remember, your mistake is not the recipient’s problem to fix. With that in mind, keep your correspondence with the stranger who received your money by mistake cordial. They likely want to resolve the problem too and cooler heads will prevail.

File a police report: If you’ve contacted your bank and the recipient and there is a large amount of money at stake, you may wish to contact your local police department. As we’ve seen in other cases, some recipients are unwilling to send the money back for fear of becoming the victim of a scam. Your local police department may be willing to help facilitate the peaceful return of your money.

Contact an attorney: If you’ve sent a giant wad of cash to a stranger who won’t give it back, you may need to involve a legal team who can advise you further. Of course, legal guidance can be quite expensive and complicated. Remember that when you set out to make your next cash app transfer. This type of mistake is easily avoidable if you use caution during all transactions.

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