Understanding Customer Relationship Management (CRM): The Heart of...

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2024-10-06 20:21:05 - Translate -

Understanding Customer Relationship Management (CRM): The Heart of Modern Business

In today's highly competitive business landscape, building and maintaining strong relationships with customers is crucial for success. Customer Relationship Management (CRM) systems have emerged as essential tools for businesses of all sizes, helping them manage interactions with current and potential customers. This article explores what CRM is, its benefits, key features, popular platforms,...

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