How Resolve Fix QuickBooks Payroll Error Code 15311? QuickBooks Error 15311 appears when a user tries to install or update the QuickBooks Payroll Software. According to Intuit, this error occurs because Windows is unable to validate the digital signatures for the QuickBooks software. To fix QuickBooks Error 15311, contact Accounting-assist24. Their QuickBooks expert team is ready to help you 24/7 hours with every QuickBooks update issue.