Convergent billing is a universal billing system that manages all users and services in one place, independent of service kinds, service delivery techniques, subscriber categories, or payment methods. A convergent billing system is meant to automate the basic business activities of organizations that provide fee-based services on a regular basis.

For both telecom enterprises and other types of organizations, Billing and Provisioning Software may handle activities ranging from tariff application and data administration to profitability control and hardware health monitoring.

Voice, data, Internet, Internet-based services and content, as well as many other services, ads, housing, and public utilities, are processed and tariff rates are applied via the converged billing system.