How do I speak to someone at Avianca?
Avianca Airlines provide Flexibility to their customers regarding the change in Flight, name correction, and cancellation of the Flight within 24 hours of booking. Passengers would not be penalized for making changes within 24 hours of booking the Scheduled Departure Flight.Airlines offer several communication options to their passengers, such as “Avianca airline's phone number”, Live Chat, and Whatsapp Chat to resolve the query. Travelers who want to speak to a live person at Avianca Airlines can call their customer service representative.
You need to follow a small IVR process to connect with customer support.
· Dial the customer service number 800-284-2622 to speak with the representative.
· Passengers must wait 2-3 minutes to connect; once they connect, share the query with details.
· The customer support team will review the question and provide the proper guidance.
How to connect through Whatsapp Support with Customer Service?
Passengers can also connect via Whatsapp Chat with the customer service team to quickly respond to the query or complaints related to Airline Services. To get associated with Avianca Virtual Assistant, you need to follow a few steps, which are explained below:
· Please visit the official website of Avianca Airlines www.avainca.com
· Scroll the homepage and select 'Contact us,' which is mentioned at the bottom.
· You will see options like Whatsapp Support, Visit our service offices, reservation management, and call our contact center.
· Select the preferred option from the available options on the portal.
· Customer support will review the query and get back to you via call or email with the proper guidance related to the question.
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