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NEW QUESTION 41
You are a salesperson using Dynamics 365. You receive customer phone calls and manage leads.
You need to qualify leads and send phone calls to sales representatives.
How should you manage each of the following situations? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION 42
You are a Dynamics 365 system customizer. You create a price list with related products. Sales team members use the list to generate opportunities, quotes, and orders.
You need to create a product family.
What should you do?

• A. Create a unit group for use with the product family
• B. Add a new product family to an existing product family
• C. Add a parent product family to an existing product family
• D. Delete the existing price list and create a new one

Answer: B

Explanation:
Section: Manage Sales Entities
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-product-family

NEW QUESTION 43
You are an administrator for Dynamics 365 for Sales.
You need to ensure that a user can install and configure the Social Selling Assistant.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

• A. Assign the user a license for Microsoft Dynamics 365 (online) or Microsoft Social Engagement
• B. Grant the user the system administrator or system customizer role
• C. Grant the user the sales manager role
• D. Assign the user a license for both Microsoft Dynamics 365 (online) and Microsoft Social Engagement

Answer: B,D

Explanation:
Section: Perform Configuration
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/previous-versions/dynamicscrm-2016/administering-dynamics-365/mt793319 (v=crm.8)

NEW QUESTION 44
You send a quote to a client. The client calls and negotiates a better price.
You need to send a revised quote to the client.
What is required to modify the quote? To answer, select
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION 45
The product development team for a toy company creates a new remote-control toy.
You need to create the necessary records and record relationships to sell the product.
Which five records and/or components should you configure in sequence? To answer, move the appropriate records and/or components from the list of records and components to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

Answer:

Explanation:

NEW QUESTION 46
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