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NEW QUESTION 35
U+ Bank, a retail bank, uses Pega Customer Decision Hubtm for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.
Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)

• A. Contact policies
• B. Context weighting
• C. Business levers
• D. Engagement policies

Answer: C,D

NEW QUESTION 36
U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?

• A. Suitability
• B. Applicability
• C. Suppression rules
• D. Eligibility

Answer: A

NEW QUESTION 37
U+ Bank has recently started using Pega Customer Decision Hubtm to display the first credit card offer, the Standard card, to every customer who logs in to their website.
Which three tasks do you need to perform to implement this requirement? (Choose Three)

• A. Define customer engagement polices
• B. Set up business structure to Sales/CreditCards
• C. Define customer contact policies
• D. Create and configure the real-time container
• E. Create the action and its web treatment

Answer: B,D,E

NEW QUESTION 38
U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time.
In the Answer Area, select the correct artifact you use to implement each requirement.

Answer:

Explanation:

NEW QUESTION 39
Myco, a telecom company, uses Pega Customer Decision Hubtm to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.
As a decisioning consultant, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?

• A. schedule an outbound run with a limited number of customers
• B. preview section from the email content editor
• C. a seed list from the Test Message tab
• D. a list of customer email addresses from the Test Message tab

Answer: C

NEW QUESTION 40
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