"Error message -6189 QuickBooks implies that QB software having no access to Company file or can't open company file. The major reason, according to Intuit community help is that if a company file located in network drive which is not accessible right now, user make file sharing option off or even encryption software block the communication with company file. "

QuickBooks Enterprise Error Code 6189

While QuickBooks appears to be of great help in carrying out different functions in an organization, it is subject to be intervened by multiple errors at the same time. One such error is QuickBooks Enterprise Error 6189. The error arises as soon as you try to open the company file to work on. The error code indicates that “Your company file is not accessible.” In fact, if error code 6189 is displayed, it also signifies the same technical issue. In some cases, users will see the following extension with 6189 errors

Causes & Reason of Error code 6189 QuickBooks

Whether it is error code 6189 or 6190 or 6189, 82 or 6189, 77 or 6189, 1005, the error message will remain the same. The causes of the error, however, have been listed below:

• ❍ The transaction log files may be older than the data or company file you’re trying to open
• ❍ Limited user permission
• ❍ Damaged or corrupt company file
• ❍ Incompatibility of the company file with the QuickBooks Desktop version
• ❍ Malicious programs in your system
• ❍ Corrupt Windows registry
• ❍ Virus infection

Whatever may be the cause of the error, it will restrict the company file from opening until you fix the issue.

How to Fix 6189 Error QuickBooks Desktop?

Solution 1: Restart your PC as well as your server

1. ❏Restart all Desktops that contain the company file
2. ❏ Restart server

Solution 2: Use QB Doctor File

1. ❐ Download the Doctor File
2. ❐ Install it
3. ❐ Run it
4. ❐ This will scan and resolve the issues automatically

Solution 3: Install QuickBooks Database Manager

1. ❑ Install QuickBooks Database Manageror QuickBooks on the server where your file is stored
2. ❑ You will not need any additional license for the same
3. ❑ Restart the server after the installation

Solution 4: Fix Manually (For 6189, XX error codes) Option 1: Rename transaction log file (.TLG)

1. ❒ Go to Computer window
2. ❒ Press Windows + E
3. ❒ Browse to company file folder
4. ❒ Find the required file with .TLG extension
5. ❒ Rename it
6. ❒ Add OLD.TLG to the file name, which will be a new name for your transaction log file
7. ❒ Open QuickBooks
8. ❒ Your renamed file gets created

Option 2: Check data against encryption

1. ➤ Go to Windows Explorer
2. ➤ Choose Properties
3. ➤ Select Generaltab
4. ➤ Go to Attributes
5. ➤ Click Advanced
6. ➤ Check if “Encrypt contents to secure data” option is selected. If yes, the file is encrypted
7. ➤ Uncheck the box
8. ➤ Click OK

Error 6189 on Windows Troubleshooting 

The error occurs on Windows when there are invalid files present in the Windows registry. You can connect with our AccountsPro executives to understand the steps to resolve the issue if the error is caused on Windows. Just after installing Windows update sometimes settings might be reset and QuickBooks user who running QB on Windows 7, 8, 8.1 or 10 might face 6189 errors.

To check if the problem is with the location of the company file, you can copy the same and paste it on the Desktop. If the file opens, it shows that the problem was with the location. Change the location of the file and your Quickbooks error 6189 will get resolved