You’d be surprised how many businesses never even ask for reviews. Like, literally never. Your satisfied customers are often happy to leave a 5-star review, but they’re busy people and it simply doesn’t cross their minds unless you ask.

The key to get more 5-star reviews is timing – ask when customers are most likely feeling positive about your business:

• Right after they’ve expressed satisfaction
• When they’ve returned for repeat business
• After you’ve resolved a problem successfully

Don’t be shy about it! A simple “We’d really appreciate it if you could share your experience on Google” can work wonders to get more 5-star reviews.